Refund & Return Policy

1. Overview

At Bazaqo, we stand behind the quality of our electronic products. If for any reason you’re not completely satisfied with your purchase, we offer a 30-day no-questions-asked, 100% refund policy. This applies to all eligible products purchased through shopperennialgrace.com.

2. 30-Day Satisfaction Guarantee

You may request a full refund within 30 calendar days from the date you receive your order — no questions asked.

Conditions for eligibility:

• The product must be returned in its original condition
• Original packaging and all accessories must be included
• A valid proof of purchase (order number or receipt) is required

This policy excludes items that are:

• Damaged due to misuse or mishandling
• Returned in an incomplete or unsellable condition
• Marked as non-returnable or final sale

3. How to Request a Refund

• Email：info@shopperennialgrace.com
   within 30 days of receiving your order
• Provide your order number and reason for return (optional)
• We will issue return instructions and shipping details
• Once we receive and inspect the product, a full refund will be issued

Note: Customers are responsible for return shipping costs unless the item was defective or incorrect.

4. Defective or Incorrect Items

• Contact us within 7 days of delivery
• Attach clear photos/videos and your order number
• We will arrange a free replacement, exchange, or full refund, including shipping

5. Refund Processing

• Refunds are issued to your original payment method
• Processing may take up to 7–10 business days after we receive and inspect the return
• Banks or payment processors may require additional time

6. Late or Missing Refunds

• If you haven’t received your refund after 10 business days:
  • First check your bank or credit card statement
  • Then contact your payment provider for delays
  • If unresolved, email us at info@shopperennialgrace.com

7. Contact Us

For any questions regarding this Refund & Return Policy, please contact:

📧 Email: info@shopperennialgrace.com
📍 Address: FLAT 2304, 23/F, HO KING, COMMERCIAL CENTRE, 2-16 FA YUEN STREET,MONG KOK,HONG KONG