Terms and Conditions

1. Company Information

Welcome to PerennialGrace Trading Limited (“we”, “our”, or “us”). We are a company registered in Hong Kong, Our registered address is: FLAT 2304, 23/F, HO KING, COMMERCIAL CENTRE, 2-16 FA YUEN STREET,MONG KOK,HONG KONG.

2. Acceptance of Terms

By accessing or using our website shopperennialgrace.com (the “Site”), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Site.

3. Products and Orders

3.1 All products listed on our Site are electronic products, and we make every effort to ensure accurate product descriptions and images.

3.2 We reserve the right to modify, update, or discontinue products at any time without prior notice.

3.3 All orders are subject to acceptance by us. We may refuse or cancel any order at our discretion.

4. Pricing and Payment

4.1 All prices have included and covered the relevant taxes and fees as stipulated (including or excluding).

4.2 Payment must be completed through our approved payment methods. Orders will not be processed until payment is confirmed.

4.3 We reserve the right to change prices without prior notice, but any changes will not affect confirmed orders.

5. Shipping and Delivery

5.1 Delivery times are estimates and may vary depending on the shipping destination and availability.

5.2 Risk of loss or damage to products passes to the customer upon delivery.

5.3 We are not responsible for delays caused by customs, courier issues, or force majeure events.

6. Returns and Refunds

6.1 We accept returns of defective or damaged electronic products within 3 days of delivery.

6.2 Products must be returned in original condition and packaging.

6.3 Refunds will be processed after inspection of the returned product. Shipping costs are non-refundable unless the return is due to our error.

7. Warranty

Electronic products may carry manufacturer warranties. Please refer to the product documentation for warranty details. Our company’s responsibility is limited to facilitating warranty claims.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Intellectual Property

All content on the Site, including images, logos, text, and software, is owned by or licensed to us. You may not copy, reproduce, or distribute our content without prior written consent.

10. Privacy

Your personal data will be collected and used in accordance with our Privacy Policy. By using our Site, you consent to our data collection practices.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising from these terms or transactions shall be subject to the exclusive jurisdiction of the Hong Kong courts.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. The latest version will always be available on the Site.